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Macy's

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Macy's launches an AI-powered shopping assistant, Ask Macy's, marking a significant step into the future of retail technology and customer service.
AI & Computing

Macy's Launches AI Assistant, Joins Retail's AI Era

Macy's recently launched Ask Macy's, an AI-powered shopping assistant, across its website and apps.

Yasmin Haddad·June 26, 2026